



Give the gift of a luxurious care ritual with the Frama - Hand Wash + Hand Lotion Escalier set. This unique pair of cosmetics; hand soap and balm was created with natural ingredients to nourish, moisturize and protect the skin of your hands. The fragrance composition based on the notes of carrot seeds, cardamom, vetiveria and blood orange envelops you with a warm, exotic aroma with a spicy and soothing character. Escalier is a sensual, universal fragrance that enlivens the senses and is perfect as a gift for her and for him.
The set is packed in an aesthetic, handmade box made of recycled materials, which will also serve as a functional storage box. The set is suitable for all skin types, vegan, not tested on animals. Created in Denmark - with care for quality and nature.

1. What are the available delivery methods and their costs?
We offer delivery by courier, company transport or personal collection. Free delivery applies to orders over PLN 300.
2. How do I check the status of my order and track my shipment?
You can check the status by logging in to your account or entering your order number and email address.
3. Why hasn't my order arrived yet (no confirmation email)?
Check your Spam folder. If the message is not there, please contact our service department.
4. Can I cancel my order?
Yes, provided the product has not yet been shipped.
1. How can I return a product?
You have 30 days to return purchased products. Details can be found in our regulations.
2. Are returns free of charge?
Yes - if returned on time and in intact condition.
3. How to file a complaint for a damaged product?
Send a description of the problemEmu and photos to our e-mail address. Thanks to tEmu the process will be faster.
1. Are the products available immediately or made to order?
Some products are available immediately, and some - e.g. modular sofas - are manufactured to individual order.
2. Can I check if the product will fit in my home?
Yes – give us the dimensions of the doors, corridors or elevator. We will help you assess your ability to contribute.
3. Can I order a product in a different color or fabric?
Many products are available in different variants. Check the product card or ask us for details.
1. What should I do if I forget my account password?
Click "I forgot my password", enter your e-mail address - you will receive a link to reset your password.
2. How to change personal data (e.g. e-mail address, delivery address)?
Log in and go to your account settings. You can update all your data there.
3. How to unsubscribe from the newsletter?
Click "Unsubscribe" in the footer of each message or change your settings in your account panel.
1. Where are the stationary showrooms?
You will find our showrooms in Warsaw, Katowice, Kraków and Gdańsk.
2. Can I pick up my order at the showroom?
Yes - we offer personal pickup after confirming the availability of the goods.
1. What payment methods do you offer?
We accept payments by credit card, quick transfer, BLIK, cash on delivery and traditional bank transfer.
2. How do I receive or change an invoice for an order?
The invoice is sent together with the order confirmation. In case of changes, please contact the service department.
At Mash Living we believe that good design is not only aesthetics, but also ethics. That's why we choose materials and production processes that are safe, certified and environmentally friendly.
We rely on FSC® or PEFC-certified wood from sustainably managed forests. It is a guarantee of protection of biodiversity, workers' rights and local communities.
We use materials that meet rigorous standards:
We cooperate with manufacturers with certificates:
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A wide selection, premium quality and unique design are just some of the features that distinguish the products we offer. You will find modern and unobtrusive solutions that will suit any space.
We encourage you to visit one of our stationary showrooms, where all fabric, leather and veneer samples are available. Our Advisors Podewill welcome you as the best guest, tell you about all the possibilities we offer and help you make the right decisions. We deliver across Europe, so no matter where you are, your chosen pieces from Mash Living can be shipped safely to your home.
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